Privacy Policy

PRIVACY POLICY

This privacy policy sets out how HLTH Digital uses and protects any information obtained when you visit this website. HLTH Digital is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

HLTH Digital may amend this policy from time to time, and all up to date information regarding our policy is contained on this page. Thus, regular visitors who have concerns regarding privacy should visit this page from time to time to ensure they are abreast of our latest policy.

This policy is effective from 1st June 2021.

GOOGLE ANALYTICS

Information collected by Google Analytics (your IP address and actions you take in relation to our website) is transferred outside the EEA and stored on Google’s servers. You can access Google’s privacy policy here: https://www.google.com/policies/privacy/

Country of storage: 

United States of America. This country is not subject to an adequacy decision by the European Commission.

Safeguard(s) used: Google has self-certified its compliance with the EU-U.S. Privacy Shield which is available here: https://www.privacyshield.gov/welcome. The EU-U.S. Privacy Shield is an approved certification mechanism under Article 42 of the General Data Protection Regulation, which is permitted under Article 46(2)(f) of the General Data Protection Regulation. You can access the European Commission decision on the adequacy of the EU-U.S. Privacy Shield here: http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm We collect the e-mail addresses and certain personal information of those who communicate with us via e-mail or register with us or make an enquiry. We also collect certain information regarding which pages users access or visit, and information volunteered by the users (such as any surveys HLTH Digital might conduct and/or site registrations). When you give information on our contact us page, we ask for information that might include: your name, telephone number, and a valid e-mail and or postal address at which we may contact you. 

COOKIES

We use cookies on our website including essential, functional, analytical and targeting cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Like most sites, we use cookies for several reasons, the main reasons being:

Analytics & Tracking – we use cookies to understand how the site is being used in order to improve the user experience. User data is anonymous.

Google Remarketing / Facebook Retargeting – we use cookies and the Facebook pixel to show relevant adverts to users who have previously visited our site, as they browse other websites. We also use this tracking to generate profile information in order to allow us to market to people with similar profiles.

You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or You may opt out of Google Analytics by visiting the Google Analytics opt-out page.

For more information, please visit our cookies policy.

INFORMATION COLLECTED: CONTACT US

EMAIL:

When you send an email to the email address displayed on our website, we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Legal basis for processing: 

Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): 

Responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: 

Necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: 

Where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so.

CONTACT FORM:

When you contact us using our contact form, we collect mandatory information including your name, email address and IP address. 

Legal basis for processing: 

Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): 

Responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing:

Necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: 

Where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so.

PHONE:

When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us. We do not record phone calls.

Legal basis for processing: 

Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): 

Responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: 

Necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: 

Where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so.

INFORMATION COLLECTED: THIRD PARTIES

Generally, we do not receive information about you from third parties.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us. In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as online customer databases, business directories, media publications, social media, and websites (including your own website if you have one).

Legal basis for processing: 

Necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: 

Where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you. We will also obtain information about you from public sources in order to enable us to understand your business and provide services to you.

Legal basis for processing: 

Consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: 

Where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you.

Legal basis for processing: 

Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: 

Where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances. we will have a legitimate interest in obtaining information about you from public and private sources in order to investigate and pursue any potential infringement.

Data Transfers outside the European Economic Area: 

We will only transfer your information outside the European Economic Area if we are required to do so by law.

Profiling and automated decision-making:

Profiling is any form of automated processing of your information to evaluate personal aspects about you, in particular to analyse or predict things like your performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Profiling is also used to help promote our blog posts or products through social media paid adverts, web analytics and cookies

Use of profiling for web analytics:

Our web analytics service, Google Analytics collects information such as your location (based on your IP address) and your behaviour (based on cookies) when you access our website (such as the pages you visit and what you click on). We will only process information from cookies if you have consented to us setting cookies on your computer in accordance with our Cookies Policy here. 

Logic involved: 

By automatically analysing and categorising information such as the location (based on IP address) as well as the behaviour and devices of visitors to our website (using cookies), we are able to gain a better understanding of what our website visitors want (in terms of the content of our website and our products), how to improve our website and how to advertise and market our services to them.

Reason: 

Cookies will be used to track and store information about your behaviour and device on our website (unless you have opted out from receiving such cookies by following this guide) and your location will be analysed based on your IP address. We may target advertisements based on the level of interest we receive from certain visitors and their behaviour on our website.

GDPR Individual rights:

  • to access your information and to receive information about its use;
  • to have your information corrected and/or completed;
  • to have your information deleted;
  • to restrict the use of your information;
  • to receive your information in a portable format;
  • to object to the use of your information;
  • to withdraw your consent to the use of your information;
  • not to have significant decisions made about you based solely on automated processing of your information, including profiling;
  • to complain to a supervisory authority.

Sensitive personal information: 

We do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us. For more information, please see the main section below entitled Sensitive Personal Information.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR):

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

  • We need to perform a contract with you;
  • You have given us permission to do so;
  • The processing is in our legitimate interests and it’s not overridden by your rights;
  • For payment processing purposes;
  • To comply with the law.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

You have the following rights in relation to the information that you provide on our website:

A right to withdraw consent / a right to object to us processing your information for marketing purposes: you can do this by clicking ‘unsubscribe’ on the email link or by contacting hello@hlthdigital.com

A right to restrict processing of information for which we rely on your consent to process. If you would like us to stop processing your information please contact hello@hlthdigital.com

A right to erasure of information upon which we rely on your consent to process. If you would like us to erase your information please contact hello@hlthdigital.com

A right of access to the information that we hold about you. Please contact hello@hlthdigital.com if you would like to see what data we currently process about you. 

Complaints

If you have any complaints about how your information has been handled please contact our marketing team at hello@hlthdigital.com or if you have any questions about your information please contact our Data Protection Officer at hello@hlthdigital.com.

If you remain unsatisfied with our response you have the right to contact our information regulator, the Information Commissioner’s Office whose details can be found at www.ico.org.uk